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Base Two's decade-long partnership with American Electric Power began with a small consulting role that quickly grew as we proved our value. 

American Electric Power - Power Lines

A Small Team with Big Output

Base Two was in its early days when we first connected with AEP through a mutual acquaintance. This colleague worked within AEP and was frustrated by outdated IT systems that relied on manual data entry, spreadsheets, and paper records. He envisioned a digital solution that could streamline operations, making it easier to manage material planning and project scoping for large-scale infrastructure projects.

At the time, Base Two was a small operation, perceived by AEP’s leadership as a company with too few employees to take on a large-scale app. This underestimation worked in our favor, allowing us to take on a consulting role with minimal resistance from AEP’s internal IT team. The first project, Transmission Site Visit, transformed the inspection process by replacing paper reports with a searchable digital database, improving efficiency and accessibility.

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Expanding the scope

With the success of Transmission Site Visit, AEP brought our team back in in for a more ambitious project. This tool aimed to standardize how AEP engineers planned protection and control engineering (PCE) projects. Previously, each department had its own spreadsheets and methods for estimating project costs and materials to be used in field work. Scope Builder changed that by integrating project data into a unified platform.

The application was originally built in 2012 using Backbone.js with an ASP.NET backend. As AEP saw its value, they wanted to expand it to other departments beyond PCE. This led to a rewrite of the application in AngularJS to accommodate additional business needs and departments, including Station Engineering. We had to conduct deep business analysis, identifying similarities and differences between departments to create a scalable, flexible tool for all use cases.

Our long-term partnership with American Electric Power highlights several of our key services:

Discovery Consultation

Architecture and Engineering Consultation

Custom Software

Enhancement and Support

Scalability

Bridging Business & Technology

A tale of two applications

While we were navigating AEP's evolving technology mandates with Scope Builder, another critical need emerged: a better system for actual material ordering. AEP's existing material ordering application left much to be desired, and they wanted something 'nice like Scope Builder.' We developed Material Order Builder (MOB) to streamline material procurement once a project scope was finalized. In contrast, TMIC was built internally by AEP's IT team, although we provided initial architectural guidance.

A decade later: the value of maintainability

Material Order Builder has remained stable for over a decade, outlasting many of the systems it integrated with. TMIC, evolving over time with multiple contributors, became increasingly slow for end users and difficult to modify. Years later, AEP asked us to take over support for TMIC. By then, the system had accumulated enough technical debt that running it locally or making changes efficiently proved challenging. This contrast highlights the advantages of a dedicated development team ensuring long-term maintainability from the start.

AEP might have continued relying on spreadsheets and fragmented processes. Instead, they gained a suite of robust, scalable applications that enhanced user trust while reducing errors. That’s the kind of partnership that we aim to build, with every client, in every project.

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